Welcome to THE O Kidswear! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making any purchases or interacting with our site.
1. General Information
THE O Kidswear is a premium brand specializing in luxury children’s clothing, including beautifully designed dresses and accessories for girls aged 2 to 14. We provide high-quality, meticulously crafted products to customers who value style, comfort, and elegance.
2. Orders and Payment
• By placing an order through our website, you are making an offer to purchase our products. All orders are subject to availability and acceptance.
• Prices are displayed in EUR and include VAT. Additional shipping charges may apply.
• We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options.
• THE O Kidswear reserves the right to refuse or cancel any order at its discretion.
3. Product Descriptions and Availability
• We make every effort to accurately describe our products, including sizes, materials, and colors. However, slight variations may occur due to lighting or screen settings.
• If a product is unavailable or out of stock, we will notify you as soon as possible. We reserve the right to discontinue any product at any time without notice.
4. Shipping and Delivery
• We offer worldwide shipping, with delivery times varying based on your location. Please refer to our Shipping Policy for more details.
• Orders will be processed and shipped within 1-5 business days, depending on availability.
• The customer is responsible for ensuring the correct delivery address is provided. THE O Kidswear is not liable for delays or issues arising from incorrect addresses.
5. Returns and Refunds
• We want you to be completely satisfied with your purchase. If you are not happy with your item, please refer to our Returns & Refunds Policy for instructions on how to return products.
• Returns are accepted within 14 days of receiving your order, and items must be in their original condition with tags intact.
• Personalized or customized items are non-returnable unless defective.
6. Privacy and Data Protection
• Your privacy is important to us. We collect personal information only for processing orders and enhancing your shopping experience. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.
• By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.
7. Intellectual Property
• All content on this website, including text, images, logos, and designs, is the property of THE O Kidswear and is protected by copyright laws.
• You may not use, reproduce, or distribute any content from our website without prior written consent from THE O Kidswear.
8. Limitation of Liability
• THE O Kidswear is not liable for any damages arising from the use or inability to use our website or products.
• While we take great care to ensure our website’s accuracy and security, we cannot guarantee that it will be free from errors or interruptions.
• We are not responsible for any third-party websites linked to or from our site.
9. Governing Law
These terms and conditions are governed by the laws of Germany. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts in Germany.
10. Changes to Terms and Conditions
THE O Kidswear reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting.
11. Contact Us
If you have any questions or concerns about our Terms and Conditions, please contact us at info@theokids.de.
By using our website, you confirm that you accept and agree to these Terms and Conditions. Thank you for shopping with THE O Kidswear!